Exploring Key Topics in E-Commerce Operations and Legal Considerations – Part VI: Second-Hand Sales, Installment Limits, and Non-Delivery of Products and Storage Services

SECOND-HAND AND REFURBISHED PRODUCT SALES The inclusion of second-hand products in e-commerce platforms is a significant matter that warrants careful consideration. While it is indeed feasible to sell pre-owned items through such platforms, it is essential to adhere to specific regulations. Firstly, in compliance with the Regulation on Electronic Commerce Service Providers, it is imperative to designate a distinct category exclusively for second-hand goods

E-Commerce Operations and Legal Considerations – Part V: Defective Product Sales and Customer Relation Management

Consumers have certain rights regarding the delivery of defective goods. If any defects arise within six months from the delivery date, they are presumed to have existed at the time of delivery. However, it is crucial to emphasize that this presumption can be challenged by the seller if they can present evidence to the contrary. In order to provide evidence of a defect-free delivery,