SECOND-HAND AND REFURBISHED PRODUCT SALES The inclusion of second-hand products in e-commerce platforms is a significant matter that warrants careful consideration. While it is indeed feasible to sell pre-owned items through such platforms, it is essential to adhere to specific regulations. Firstly, in compliance with the Regulation on Electronic Commerce Service Providers, it is imperative to designate a distinct category exclusively for second-hand goods
Consumers have certain rights regarding the delivery of defective goods. If any defects arise within six months from the delivery date, they are presumed to have existed at the time of delivery. However, it is crucial to emphasize that this presumption can be challenged by the seller if they can present evidence to the contrary. In order to provide evidence of a defect-free delivery,
Under the Law on Consumer Protection, manufacturers or importers are obligated to provide after-sales maintenance and repair services for the goods they produce or import, within the designated lifespan set by the Ministry of Trade. While the responsibility to offer after-sales services is primarily placed on manufacturers and importers, it should be noted that certain e-commerce sellers, who portray themselves as manufacturers by placing