Retail Store Operations

Physical retail operates on a foundation of long commercial leases — most often in shopping centres with their own intricate sub-regulations — and a layer of consumer-facing rules covering returns, warranties, pricing transparency and product safety. Add the supply chain on top and the operational legal load is significant.

We advise retail chains, franchise operators and brand-store companies on lease negotiations (including renewal disputes and unilateral rent adjustments), consumer complaints and Ministry of Trade inquiries, supplier and logistics contracts, and the labour and operational issues that arise at the store level.